Behavioral Learning

Teach Harper your communication style, writing preferences, and process rules that get applied to every future interaction.

How It Works

When you tell Harper "going forward" or "remember to always," this gets stored as behavioral memory that's actively applied to every future email and grant application. Unlike informational memory (uploaded documents), behavioral rules shape how Harper operates.

What It Does

  • Learns communication style - Email length, tone, formality level

  • Adapts writing preferences - Language choices, terminology, voice

  • Follows process rules - How to structure applications, what to emphasize

  • Remembers organizational changes - Programs to exclude, roles that no longer exist

  • Applies consistently - Every interaction uses these learned behaviors

What It Doesn't Do

  • Doesn't store content - This is for behavior patterns, not reference material

  • Can't override specific requests - Direct instructions in individual emails take priority

  • Doesn't work retroactively - Only applies to future interactions

  • Can't read your mind - Need explicit instructions about desired changes

Best Practices

Be specific about changes you want:

  • Communication style ("Keep emails under 200 words," "Use progressive language")

  • Writing preferences ("Use 'clients' instead of 'beneficiaries,'" "Emphasize data-driven approach")

  • Process rules ("Always include impact statistics," "Focus on trauma-informed care")

  • Organizational updates ("Don't mention our housing program anymore," "Use new mission statement")

Most valuable behavioral training:

  • Grant application tone and voice

  • Preferred terminology and language

  • What to emphasize in every application

  • Email communication style

Example Email

Subject: Harper — Behavioral Learning

Hi Harper,

Going forward, please follow these guidelines:

COMMUNICATION:
- Change your email signature to say you work for our organization
- Include an interesting nonprofit fact in your signature
- But only when emailing me specifically

GRANT WRITING:
- Always emphasize our trauma-informed approach
- Use "clients" instead of "beneficiaries"
- Include specific data points in every application

ORGANIZATIONAL:
- Don't mention our housing program (discontinued)
- Use our new mission statement from annual report

Thanks!

Training tip: Spend 10-15 minutes training Harper on your organization's style early on. It dramatically improves every future interaction.

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